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Mastering Email Communication: Words to Avoid Importance of Concision and Approaching Deadlines with Confidence

In today’s fast-paced society, email communication has become an integral part of our daily lives. Whether we’re emailing colleagues, clients, or friends, it is essential to communicate our thoughts clearly, concisely, and confidently.

However, there are certain words and phrases that we should avoid when writing emails, as they can convey uncertainty, inauthenticity, and lack of confidence. In this article, we will explore some of the most common words and phrases to avoid in emails, the importance of concise email communication, and how to approach deadlines confidently.

Words to Avoid in Emails

Overuse of “Also”

One of the most common mistakes people make when writing emails is overusing the word “also.” This word is often used as a transitional phrase between two ideas, but it can become repetitive and distracting if used too often. Instead, try using alternative transition words like “furthermore,” “moreover,” or “in addition.” These alternatives not only break up the monotony of writing but also add interest to the content.

Uncertainty with “Probably”

Another word that should be used cautiously in emails is “probably.” This word conveys uncertainty and doubt, which can undermine your message. Instead, use more concrete language, such as “I will” or “I can,” to convey your commitment to the task.

Also, avoid using phrases like “I’ll try to” or “I’m trying,” as they imply doubt and lacking confidence. Lack of Confidence with “Try To” or “Trying”

The phrases “try to” or “trying” can make you seem indecisive or lacking confidence in your abilities.

If you need help or clarification, it’s better to reach out directly and ask for assistance rather than beating around the bush and using vague phrases. By doing so, you’ll demonstrate your initiative and willingness to learn, which will be more appreciated by the recipient.

Inauthenticity with “Honestly”

The word “honestly” has become an overused filler word and should be avoided in emails. It conveys inauthenticity and insincerity, which can damage your reputation in the workplace.

Instead, be transparent and sincere in your writing, and avoid using filler words that are unnecessary and dilute your message. Qualifying Language with “Think”

When we share our opinions or thoughts, it’s easy to qualify ourselves by using phrases like “I think” or “in my opinion.” However, these phrases convey uncertainty and can weaken your message, especially if you are communicating something important or urgent.

Instead, be direct and concise in your writing, avoiding qualifying phrases altogether.

Importance of Concise Email Communication

Less is More

When writing emails, less is more. Long-winded and convoluted emails can overwhelm readers and dilute your message.

Instead, aim to keep your emails concise and to the point. Use short sentences and paragraphs to make your writing easier to read and follow.

Your writing should be clear and direct, allowing readers to quickly understand and respond to your message.

Overwhelming Action Items

Sometimes, emails can contain a long list of action items or to-dos that can be overwhelming for the recipient. To avoid this, break down your requests into manageable tasks.

Using bullet points or numbered lists can help your reader understand the action items more easily. Be mindful of the recipient’s workload and keep your requests realistic and reasonable.

Approaching Deadlines Confidently

Approaching deadlines can be a stressful experience, especially if we’re not confident in our ability to complete the task on time. In these situations, it’s important to be honest and communicate your situation clearly.

If you think you need more time, be upfront about it, and offer a new deadline that is realistic and achievable. In some cases, it may also be beneficial to suggest alternative solutions that can help you meet the deadline more efficiently.

Avoiding Qualifying Language

Qualifying language can make your message seem less confident and decisive. Instead, replace it with direct language that communicates your intention clearly.

Being confident in your writing shows that you are in control of the situation and know what you want to accomplish.

Gendered Language and Perception

Gendered language can be a significant factor in how we are perceived in the workplace. Using words that are gender-neutral can help to avoid any bias and ensure that our messages are received as intended.

Be mindful of gendered language when addressing people in your emails, such as “Dear Sir or Madam” or “Dear Guys.” Instead, use “Dear colleagues” or “Dear team.”


Email communication is an essential part of our daily lives, but it’s crucial to use the right words and phrases to ensure our messages are received as intended. By avoiding overused words and phrases, communicating concisely and clearly, approaching deadlines confidently, avoiding qualifying language, and being mindful of gendered language, we can be successful in our email communication.

Communication is an excellent tool for effective collaboration and an essential aspect of many job descriptions. Taking the time to evaluate and refine your communication skills will enable you to communicate more effectively and improve your workplace performance.

In conclusion, effective email communication is vital, and using the right words and phrases can make a significant difference in how our messages are received. We should avoid overused words such as “also” and “probably”, be confident in our writing, communicate concisely and clearly, be mindful of gendered language, and approach deadlines confidently.

By following these guidelines, we can improve our communication skills, avoid misunderstandings, and achieve our goals effectively. Remember, our writing reflects our professional image and impacts how others perceive us.

Therefore, it’s essential to take the time to evaluate and refine our communication skills continually.

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